Just a big thanks to the people at Wing Stuff 
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I bought a Bustec trailer hitch off them from eBay. It came promptly and everything looked good. I went to install it yesterday and got about halfway done and noticed I had some small hardware missing from the parts bag. I contacted Bustec and they said they would send me the parts but it would take over a week to get them. Now I have my bike torn apart so that means no riding for a week. They said I could have it expedited at a cost of $45.00 for next day or $13.00 for 3 day, really, for $3 worth of parts. I chosed to have it sent normal mail. I then called Wing Stuff and talk to the person that was responsible for the eBay accounts (sorry I forgot your name) he took my phone number and said he'd get back to me. After about 10min. he called and said the parts would be at my house tomorrow, and they were. Shame on Bushtec, I have had parts missing every now and then and companies will still come through for the customer. Bushtec still makes a good hitch but the customer support needs tweaked.
Thanks for hearing me out.
.I bought a Bustec trailer hitch off them from eBay. It came promptly and everything looked good. I went to install it yesterday and got about halfway done and noticed I had some small hardware missing from the parts bag. I contacted Bustec and they said they would send me the parts but it would take over a week to get them. Now I have my bike torn apart so that means no riding for a week. They said I could have it expedited at a cost of $45.00 for next day or $13.00 for 3 day, really, for $3 worth of parts. I chosed to have it sent normal mail. I then called Wing Stuff and talk to the person that was responsible for the eBay accounts (sorry I forgot your name) he took my phone number and said he'd get back to me. After about 10min. he called and said the parts would be at my house tomorrow, and they were. Shame on Bushtec, I have had parts missing every now and then and companies will still come through for the customer. Bushtec still makes a good hitch but the customer support needs tweaked.
Thanks for hearing me out.
