I’ll describe my experience for reference and hopefully this may help others avoid the two trips and nearly 5 weeks of shop time spent diagnosing a TPMS light continuously on the dash.
The bike is a 2010 with 7 miles on the odometer when we picked it up on March 31st 2012. TPMS light came on during first ride after taking it home. NOT the low pressure indicator, but the light that indicates that there is a fault with the TPMS system.
First trip indicated a faulty receiving unit which was replaced. Took the bike home and the next day the light showed up after less than 10 miles. Returned it a second time. For whatever combination of reasons, it was one day short of 4 weeks before they discovered that the dealers procedure for coordinating the send/receive of new TPMS parts (per their Techline manual) was not up to date. This required going step-by-step with Techline rep over the phone until he informed them that their manual was not up to date. Once the proper instructions were forwarded to them, it was resolved quickly.
Replacing a TPMS receiver is not common, but maybe changing tires and/or wheels, which may require this programming procedure, might produce the same frustrating (to you and the dealer) issue.
If you do see it, ask your dealer to double-check with Honda Techline for the latest procedure on TPMS programming (or whatever it’s called). Part of the 4 weeks was the service department lying about when my bike was getting worked on. I would think a repeat warranty customer, with the most expensive bike they sell, would be kept at the top of the list once an opening on a lift is available. I’m not saying kick someone off a lift, but get me in when you say your ready and stay after it until your done. Obviously, I was wrong in my thinking. I can’t wait for the customer service survey person who calls within a week of every visit to the dealership.
The bike is a 2010 with 7 miles on the odometer when we picked it up on March 31st 2012. TPMS light came on during first ride after taking it home. NOT the low pressure indicator, but the light that indicates that there is a fault with the TPMS system.
First trip indicated a faulty receiving unit which was replaced. Took the bike home and the next day the light showed up after less than 10 miles. Returned it a second time. For whatever combination of reasons, it was one day short of 4 weeks before they discovered that the dealers procedure for coordinating the send/receive of new TPMS parts (per their Techline manual) was not up to date. This required going step-by-step with Techline rep over the phone until he informed them that their manual was not up to date. Once the proper instructions were forwarded to them, it was resolved quickly.
Replacing a TPMS receiver is not common, but maybe changing tires and/or wheels, which may require this programming procedure, might produce the same frustrating (to you and the dealer) issue.
If you do see it, ask your dealer to double-check with Honda Techline for the latest procedure on TPMS programming (or whatever it’s called). Part of the 4 weeks was the service department lying about when my bike was getting worked on. I would think a repeat warranty customer, with the most expensive bike they sell, would be kept at the top of the list once an opening on a lift is available. I’m not saying kick someone off a lift, but get me in when you say your ready and stay after it until your done. Obviously, I was wrong in my thinking. I can’t wait for the customer service survey person who calls within a week of every visit to the dealership.
