[Chip Mochel]

I live in Pasadena, CA and have a new GW. Beofre it needs service I am trying to discover how to find and rate one local shop over another in terms of quality of (mechanical) service. Is there any website or something similar which rates shops and service by city location?

 

[joe in calif]

I don't think you will find that on any web site, best thing is word of mouth from other Gold Wing riders. There is a great shop in Santa Ana called JBJ cycles, they are Gold Wing specialist and have been in business for many many years.
JBJ CYCLES
1018 East Chestnut Ave - Unit I
Santa Ana, CA 92701

(714) 836-8584
(714) 836-8558 (Fax)

Tue - Fri 8:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
(Closed the LAST Saturday of the month)

**Closed Sunday, Monday and the last Saturday of each month**
Please call for an appointment or for parts

JBJ Cycles builds trikes and is California certified.

 

[calbigbird]

I will jump in with a hight mark for JBJ. I had a rough idle problem with my 1500. I took it to my local dealer for diagnosis. They told me the bike ran fine off idle so there wasn't really a problem and suggested I buy new mufflers. They also failed to find the front brake rotors were excessively worn after I complained about a front brake issue. I went to JBJ, described the idle problem and they diagnosised it from the counter. Then then went outside to the bike and showed me the problem and didn't charge me a dime. I have seen people there from as far away as Nevada and Arizona for repairs. Anything I can't do, I have repaired by JBJ.

 

[Astor123]

You can go rating all day long and you'll still get screwed both way, from trusting a dealear or a mechanic since most do not give a crap but are only interested in quick cash, and second, if you ride you should be able to work on the airlpane you fly.

Peple that sell 25K bikes love to get to know you better. But if you are not able to fix it means that you need a taxi.

 

[dragvw2180]

I agree that word of mouth is probably the best way, but I would go one step further,find out who the mechanic is. Like everything in this world, because they are mechanics does not mean they are good same as cooks, docs, lawyers ect... Shops are only as good as their people who work there. I was an auto mechanic, took pride in what I did, my customers were treated like family and they came back year after year. A place to check out a shop is the BBB,see if they have had alot of complaints. Good luck, Mike

 

[whacker]

Agree with word of mouth, what do other riders say about the shop/mechanics? Guess I got lucky, my mechanic has been working on bikes for 30 years, and he rides a Valkrye. One thing I find key...will they take the time to talk to you, answer your questions, explain things and let you watch what they're doing? My shop isn't very big, but I've come to trust my mechanic, he's even commended me on being educated about my bike and doing things on my own, but I let him handle the "expertise" stuff!

 

[Astor123]

Agree with word of mouth, what do other riders say about the shop/mechanics? Guess I got lucky, my mechanic has been working on bikes for 30 years, and he rides a Valkrye. One thing I find key...will they take the time to talk to you, answer your questions, explain things and let you watch what they're doing? My shop isn't very big, but I've come to trust my mechanic, he's even commended me on being educated about my bike and doing things on my own, but I let him handle the "expertise" stuff!

That is the real deal. That happens almost never. Most of the so call people that fix suff are are more worried about cash than what they do. I hope I don't eat the road but I'm looking for another marble where people still care what they produce.

 

[Astor123]

DO IT YOURSELF.

And if you can't, walk

There are no good people to work on anything any more. Only cash prostitutes.

 

[dragvw2180]

I beg to defer, "D and Q Motorsports" in Angier NC do a great job for a fair price. There are people out there that are hardworking,take pride in what they do and do it for a fair price, you just have to keep your ears and eyes open to find them. The local Harley and Honda dealers turn away bikes THEY sold as new because they are too old ( 10 years), people have called D and Q asking if they worked on bikes because of that and their business is expanding because of their fair prices and excellent service. It is a problem not knowing who to go to for repairs and there are alot of crooks in this world, but not everyone has to steal to make a living. If you have a bike of any make that needs repairs call Jeff or John and they will treat you fairly, Mike

 

[detdrbuzzard]

DO IT YOURSELF.

And if you can't, walk

There are no good people to work on anything any more. Only cash prostitutes.

not true, do all you can yourself then go look for someone to do what you cannot

 

[calbigbird]

Mr. Astor123, I beg to disagree. I have found several repair services that DO care about the work they perform and their clients. This can be seen in the return business and those that travel a great distance to their shops. I agree there are some that do not provide excellent service and seem to try to gouge the customers.

I agree with some of the other posts on this thread, know your equipment and do what work you can competently do. For the other stuff, find a good shop.

Astor123, I have seen several of your posts on this and other threads. You seem to be an angry person. I see a lump of coal on your stocking this year. Lighten up and enjoy the ride.

 

[Carl334]

My thoughts exactly, I think he is allready suffering from PMS, Parked Motorcycle Syndrome.