Honda Goldwing Forum banner

1 - 8 of 8 Posts

·
Vendor
Joined
·
688 Posts
Discussion Starter #1
Re: NHTSA #11E-054

Dear Kuryakyn Customer,

This recall notice is sent to you in accordance with the requirements of the National Traffic and
Motor Vehicle Safety Act.

Kuryakyn Holdings, LLC (“Kuryakyn”) has decided that a defect which relates to motor vehicle
safety exists with Kuryakyn® TransformerTM Passenger floorboards (Kuryakyn part no. 7005)
when installed on certain Honda GL 1800 motorcycles. These floorboards (floorboards
manufactured and sold between 9/15/2008 and 12/1/2011) have a mounting piece that connects
the floorboards to the motorcycle frame that may crack and separate from the mounting bolts.
The consequence of this condition is that the passenger floorboard may separate from the
motorcycle when a passenger puts his or her full weight on the floorboard, such as when
mounting or dismounting the motorcycle. If you purchased your Kuryakyn® TransformerTM
Passenger floorboards (Kuryakyn part no. 7005) between 9/15/2008 and 12/2/2011, you are
advised to immediately discontinue use of the Transformer passenger floorboards. Kuryakyn is
redesigning the mounting piece and will have replacement mount kits available on or around
April 1, 2012 at no charge to you.

Please contact Kuryakyn customer service at 1-866-296-4728 to register for your replacement or
send an e-mail to [email protected]. A Kuryakyn representative will arrange for prompt
attention to your replacement mount kit.

If you no longer have the motorcycle described in this letter, please help us to update our records by
contacting [email protected]. Federal regulation requires that any vehicle lessor receiving this recall
notice must forward a copy of this notice to the lessee within ten days.

We regret any inconvenience that this action may cause you. However, we are concerned about
your safety. If your dealer fails or is unable to remedy this defect by providing you with a
replacement mount kit at no charge and within a reasonable time, you may submit a written
complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, SE, Washington, DC 20590, or call 1-888-327-4236 (TTY: 1-800-424-9153); or
go to http://www.safercar.gov. Thank you for your attention to this important matter.

Kuryakyn Holdings Customer Service
 

·
Super Moderator
Joined
·
28,448 Posts
Thanks for staying on top of things like this guys. Your company continues to stay ahead of others.

Good Job.
 

·
Administrator
Joined
·
26,174 Posts
Thanks for posting this for all of us that have the Transformers. Now I'll see what they'll do for us up here in Canada with them.
 

·
Super Moderator
Joined
·
9,880 Posts
Thanks for the update,
 

·
Administrator
Joined
·
26,174 Posts
budoka - try giving them an email at - [email protected] It would be interesting to know what they plan to do with international customers.
Already sent. I just finished going through our shop customer records, and I'm the only Winger with them (unless they bought somewhere else like Wingstuff of course). One of the few add-ons I have actually purchased through the shop:eek:. Must have had a weak moment or something:rolleyes:
 

·
Registered
Joined
·
6,733 Posts
Talked to Jan from Kuryakyn yesterday he said replacement parts will be sent when they become avallable. Thank you Kuryakyn for standing behind your product.
 

·
Super Moderator
Joined
·
14,473 Posts
Thanks for letting us know. While I do not have these I have friends who do and will make sure they know about it.
 
1 - 8 of 8 Posts
Top