Join Date: Jul 2013
Location: Newbury Park, CA
Just in case you thought you'd never see any more in this thread, here's an update.
It's now been over a month (5 weeks - yesterday) since the engine died on my new 2017 GL1800 with 400 miles on it.
The dealer gave me a new (2 miles) 2018 to use while mine was in the shop. It now has 1500 miles on it.
They tore down the right side, sent pics, etc, and Honda told them to tear down the left side. They ordered all the new parts to put the motor back together, and during the process of putting it together have discovered that some of the parts came in bent. Lucky they noticed. They also discovered, later in the process that they should have ordered replacements for the "one time use" parts. Another delay. At this point, they are hoping to have the bike finished, and tested by the end of this week. They made the same process for the last few weeks.
I have to say that the dealer has tried very hard to keep me happy during this frustration, but Honda works very slowly. I understand that they have probably never had an engine die in 400 miles, and that they want to fix it so it never happens again, but I think they could have worked a lot faster to be me back on the road with MY bike. Maybe just replacing the engine altogether, or sending a Honda mechanic to help with the teardown, diagnosis, reassembly might have sped the process along.
Also, on another subject, I love the 2018, but would love it more if I could put some accessories on it. For me, now, it's uncomfortable, without the handle bar extenders, or the road pegs. I can't put my wife on it, because it has the Honda backrest, and she can't get her leg over it. It also doesn't have arm rests of cup holders, or phone/cb mounts, or a trunk rack, CB. There are more, but you get the idea.
This makes me very glad I bought the extended warrantee, which I DON'T usually do on something known to be SOOOO reliable.