My new 2017 BROKEN! - Page 3 - Honda Goldwing Forums
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post #21 of 52 (permalink) Old 07-27-2018, 07:41 AM
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Quote:
Originally Posted by liflyboy View Post
I have no problem with the fact that it will be covered under warrantee. My problem is what caused it, and what will be done to ensure it never happens again.

Also, if it's going to take a couple of weeks to fix, I feel I'm entitled to some sort of compensation. I'm paying for a new bike and I'm not riding it. Either a loaner, or re-date the sale to the day I get the bike back.
That will be up to your dealer, Honda will not give you a loaner unless they have changed their policy don't ask me how I know.

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post #22 of 52 (permalink) Old 07-28-2018, 10:53 AM
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Glad you dealer stepped up and gave you that demo. Helps keep the faith for sure. I could see myself on the new bike in a few years but not for some time to come that's for sure. Too many other irons in the fire to consider a replacement for what I have n't near worn out yet...

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[/COLOR]current rides: '09 GL1800AD "SENSHI"; 2003 RVT1000r (RC51) track bike... certified m/c addict. IDMWT #12. GWRRA #028890
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post #23 of 52 (permalink) Old 07-28-2018, 02:50 PM
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dang, i get obsessive/side-tracked about my boat project, and look what i miss!


almost reminds me of my little car, when it was months new. i started getting grinding sounds, and vibration. turned out my flywheel -> crankshaft bolts all sheared off. it was covered by Chevy, but still. makes me nervous when i have to get it moving in a hurry, pulling into traffic.



i would say you were lucky that you could pull it over and get it stopped without a lockup!


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post #24 of 52 (permalink) Old 07-30-2018, 02:00 PM Thread Starter
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Latest update: Honda wants my dealer to tear down the entire engine, not just the right side that they already have. It will take at least 2 weeks, while they order tools for the job, and get it done. Once again, I'm not at all pleased. The dealer is really trying to help, but HONDA is being a pain in the neck. I talked to HONDA customer support this morning, with the case number the dealer gave me. They say there's nothing they can do. They have no spare engines to give me. They have to be 100% sure that whatever caused the problem will not happen again.

You'd think I'd be happy about driving a new 2018, but I'm not. I love the bike, except for the driving position. The dealer did install a back rest for me, but the bars are still to low and too far forward. Problem is, I can't do any modifications, or add the accessories I need, so I have:

No place to mount my GPS or Phone,
No passenger arm rests, so my wife can't ride with me,
No trunk rack, so I don't have anywhere to carry the extra clothes we need for a trip we planned for this weekend.
No trailer hitch.
No road pegs for me or her.
No drink holders.
No CB. I rode with SCRC yesterday, and had NO communication!
No Air Wings.

If I had MY new bike, I'd have all this stuff already installed and I'd be happy. I DON'T, so I'm NOT.

Thanks for reading my vent.
NREMTP and 823Jim like this.

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post #25 of 52 (permalink) Old 07-30-2018, 03:25 PM
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I know how you feel . I will be taking my 2017 gl1800 in this winter to have the engine torn down so they can find out what is wrong with the reverse. I did get them to hold off until winter, but no loaner.


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post #26 of 52 (permalink) Old 07-30-2018, 03:33 PM Thread Starter
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That sucks too! Glad it's only reverse, and you can hold off on it.

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post #27 of 52 (permalink) Old 07-30-2018, 05:09 PM
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I am not trying to be silly here but..............................the bike was not fit for purpose so why have they not just replace your bike with a new bike? Then it will not matter how long they want to play with it.

When all else fails.......... use a hammer!
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post #28 of 52 (permalink) Old 07-30-2018, 05:16 PM
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Sadly that isn't how it works here. Once you buy it you are stuck with it no matter how bad it is. The Lemon Laws don't seem to apply to motorcycles.


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post #29 of 52 (permalink) Old 07-30-2018, 05:22 PM
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Quote:
Originally Posted by liflyboy View Post
That sucks too! Glad it's only reverse, and you can hold off on it.
Granted the problem is not as severe as yours but it still requires a complete tear down of a new engine to hopefully find out what is wrong with the transmission. And hopefully they will find the problem.


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post #30 of 52 (permalink) Old 07-30-2018, 05:35 PM Thread Starter
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Lemon Law is when you have the same problem 3 times and it's not fixed, or recurs. I'm pretty sure it applies to all motor vehicles, including bikes. Let's hope it doesn't go that far!!

I don't know how easy it would be to find a leftover 2017, in RED, to replace the bike, but, unfortunately, that's not the way warranties work. There is no recourse except to get it fixed, even if it had 1 mile on it and I was driving out of their driveway.

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